InterContinental Tashkent

Frequently Asked Questions

General Information About Your Stay in Tashkent

General Information About Your Stay in Tashkent

What are the check-in and check-out times?

Check-in begins at 2:00 PM, while check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, subject to availability.

Is complimentary Wi-Fi available throughout the hotel?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel, including guest rooms, restaurants, meeting spaces and public areas.

Do you offer airport transfers?

Yes, private airport transfers can be arranged upon request. Our concierge team will be pleased to assist with transportation arrangements before your arrival.

How far is InterContinental Tashkent from the airport?

InterContinental Tashkent is conveniently located approximately 15 minutes from Tashkent International Airport, depending on traffic conditions.

Is parking available at the hotel?

Yes, complimentary on-site parking is available for hotel guests and visitors.

Do you have accessible rooms and facilities?

Yes, the hotel offers accessible guest rooms and thoughtfully designed facilities to ensure a comfortable experience for all guests.

How do I become an IHG One Rewards member?

Joining IHG One Rewards is complimentary. Guests can enroll online or directly at the hotel and immediately begin earning points and enjoying exclusive member benefits.

Can I request early check-in or late check-out?

Yes, early check-in and late check-out requests can be arranged subject to availability. Additional charges may apply.

What room types are available at the hotel?

The hotel offers a collection of elegantly appointed Classic Rooms, Premium Rooms, Junior Suites, Executive Suites and Presidential Suites.

Why choose InterContinental Tashkent for your stay in Uzbekistan?

Located in the heart of Tashkent City, InterContinental Tashkent combines sophisticated accommodation, exceptional dining, award-winning wellness facilities and personalized service, making it one of Uzbekistan's premier luxury destinations.

Rooms & Club InterContinental

What is included in Club InterContinental access?

Club InterContinental offers an elevated and more private hospitality experience. Guests enjoy exclusive access to the Club Lounge, including complimentary breakfast, light refreshments throughout the day, afternoon tea, evening cocktails and a selection of canapés in an elegant and relaxed setting.

Which room categories include Club Lounge access?

Club Lounge access is included with Premium Rooms, Junior Suites and Executive Suites. Please contact the hotel for details on specific room types.

What are the Club Lounge opening hours?

The Club Lounge is open daily and offers services throughout the day, including breakfast, refreshments, afternoon tea and evening cocktail hours. Since 6:30am to 11am, from 3pm to 5 pm, 6pm to 11pm.

Can children access the Club Lounge?

Yes, children are welcome in the Club Lounge when staying in a room category that includes Club InterContinental access and when accompanied by their parents or guardians.

What amenities are available in the rooms?

All rooms feature luxury bedding, spacious bathrooms, premium bathroom amenities, high-speed Wi-Fi, smart TVs, workspaces, tea and coffee facilities and stunning views of the city. Guests staying in Club and Suite categories also enjoy exclusive Club InterContinental privileges.

Do the rooms offer city views?

Many rooms and suites offer impressive panoramic views of Tashkent City and the surrounding skyline.

Are connecting rooms available?

Yes, connecting rooms are available and are ideal for families or guests travelling together. Availability is subject to request.

Do you offer suites for families or extended stays?

Yes, our spacious suites provide separate living areas, enhanced comfort and premium amenities, making them ideal for families and long-term stays.

Dining at InterContinental Tashkent

What are the breakfast hours?

Breakfast is served daily at No'mad Restaurant. From 6:30-10:30 in week days and till 11:00 on weekends

Why is the breakfast at InterContinental Tashkent considered one of the best in Uzbekistan?

Our breakfast experience features an extensive selection of international and local specialties, live cooking stations, freshly baked pastries, premium coffee and seasonal ingredients. It is widely recognized by guests as one of the finest hotel breakfasts in Uzbekistan.

What restaurants and bars are available at the hotel?

Guests can enjoy a variety of dining experiences, including No'mad Restaurant, Ember Restaurant, Embar Terrace, Chach Lounge, Pure Pool Bar and in-room dining services.

What cuisine is served at No'mad Restaurant?

No'mad Restaurant offers a refined blend of Silk Road cuisine and authentic Uzbek flavors, prepared using high-quality seasonal ingredients.

What is Ember and what makes it unique?

Ember is the hotel's signature restaurant, specializing in sushi, premium cuts, expertly grilled dishes and a sophisticated dining atmosphere complemented by an extensive beverage selection.

What is Embar Terrace?

Located on the 17th floor, Embar Terrace is a stylish rooftop destination offering signature cocktails, themed events, live entertainment and panoramic views of Tashkent's skyline.

Is room service available 24 hours?

Yes, guests may enjoy 24-hour in-room dining, offering a selection of international and local favorites throughout the day and night.

Do you offer vegetarian, vegan or halal options?

Yes, our restaurants offer vegetarian, vegan, halal and other special dietary options. Guests are encouraged to inform our team of any dietary preferences.

Can non-residents visit the restaurants and bars?

Absolutely. All dining venues are open to both hotel guests and visitors.

Wellness & Spa

Does the hotel have a swimming pool?

Yes, Equilibrium Wellness Club features one of Tashkent's largest indoor swimming pools, providing an elegant environment for relaxation and fitness.

Is the pool open to non-hotel guests?

Yes, non-residents may access the pool through a day pass or membership, subject to availability.

What facilities are available at Equilibrium Wellness Club?

Equilibrium Wellness Club features a 30-meter indoor pool, state-of-the-art Technogym fitness equipment, spa facilities, group fitness studios, relaxation areas and wellness programs.

What spa treatments are available?

Guests can enjoy a curated menu of massages, body treatments, facials and wellness therapies designed to promote relaxation and rejuvenation.

Do you offer memberships at Equilibrium Wellness Club?

Yes, memberships are available and include access to the fitness center, swimming pool, wellness facilities and exclusive member benefits.

What fitness classes are available?

The club offers a variety of group classes including yoga, Pilates, cycling, stretching and other wellness-focused programs.

Is personal training available?

Yes, certified personal trainers are available to provide customized fitness programs and individual coaching sessions.

What are the opening hours of the spa and fitness center?

Equilibrium Wellness Club operates daily from 7am till 11pm

Family & Leisure

Is InterContinental Tashkent family-friendly?

Yes, InterContinental Tashkent offers a welcoming environment for families, combining spacious accommodation, wellness facilities and convenient access to the city's leading attractions.

Do you offer family rooms?

Yes, families can choose from spacious rooms, connecting room options and suites designed for added comfort and convenience.

Are children allowed in the swimming pool?

Yes, children are welcome to enjoy the swimming pool when accompanied by a parent or guardian and in accordance with pool regulations.

Are there activities for children?

Families can enjoy the swimming pool, nearby parks, entertainment venues and family-friendly attractions located within easy reach of the hotel.

Can children stay free of charge?

Children may stay free of charge when sharing existing bedding with their parents. Additional policies may apply depending on age and room category.

Meetings, Events & Weddings

How many meeting rooms does the hotel have?

InterContinental Tashkent offers 12 venues, including private boardroom suitable for 10 and multifunctional Ballroom.

What is the capacity of the ballroom?

The hotel's Ballroom is one of the largest luxury event venues in Tashkent and can accommodate large-scale conferences, gala dinners, weddings and social celebrations with 1000-capacity.

Can I host a wedding at InterContinental Tashkent?

Absolutely. InterContinental Tashkent is one of the city's premier wedding destinations, offering elegant venues, personalized planning services and exceptional catering.

Do you offer wedding packages?

Yes, bespoke wedding packages can be tailored to your vision.

Is catering available for events?

Yes, our experienced culinary team provides customized catering solutions for meetings, conferences, weddings and private celebrations.

What business facilities are available?

Business travelers benefit from fully equipped meeting rooms, high-speed Wi-Fi, audiovisual technology, business support services and professional event planning assistance.

Exploring Tashkent

What are the top attractions near InterContinental Tashkent?
How far is the hotel from Tashkent City Park?

InterContinental Tashkent is ideally located in the heart of Tashkent City, placing guests within easy reach of some of the capital's most popular attractions, including Tashkent City Park, Magic City, Independence Square, the Khast Imam Complex, Chorsu Bazaar and the Museum of Applied Arts.

What are the best shopping destinations near the hotel?
Where can I experience local Uzbek cuisine nearby?

Guests can discover authentic Uzbek cuisine at renowned restaurants throughout the city. At InterContinental Tashkent, No'mad Restaurant offers a refined dining experience featuring both traditional Uzbek specialties and international cuisine prepared with the finest ingredients.

What cultural attractions should I visit in Tashkent?

Tashkent is home to a rich cultural heritage. Must-visit attractions include the Khast Imam Complex, Chorsu Bazaar, the Museum of Applied Arts, Navoi State Academic Theatre of Opera and Ballet, Independence Square and the State Museum of History of Uzbekistan.

How can I arrange a city tour?

Our Concierge team will be delighted to assist with private city tours, cultural excursions, shopping experiences and personalized itineraries tailored to your interests.

Is the hotel close to the metro station?

Yes, InterContinental Tashkent is conveniently located near several metro stations, providing easy access to the city's major attractions, business districts and cultural landmarks.

Luxury & Awards

Has InterContinental Tashkent received a Michelin Key?

Yes, InterContinental Tashkent is proud to be recognized with a Michelin Key, highlighting the hotel's exceptional hospitality, service and guest experience.

What sustainability certifications does the hotel have?

The hotel is committed to responsible hospitality and holds internationally recognized sustainability certifications, reflecting its dedication to environmental stewardship.

Is InterContinental Tashkent a Green Key certified hotel?

Yes, InterContinental Tashkent is Green Key certified, demonstrating its commitment to sustainable tourism and environmentally responsible operations.

Why is InterContinental Tashkent considered one of the leading luxury hotels in Central Asia?

The hotel combines a prime location in Tashkent City, world-class accommodation, award-winning wellness facilities, exceptional dining experiences and the renowned service of the InterContinental brand.

What awards has Equilibrium Wellness Club received?

Equilibrium Wellness Club is internationally recognized for its commitment to excellence in wellness and hospitality. The club has been honored by the World Luxury Spa Awards and has also received recognition from the World Spa Awards, reflecting its exceptional facilities, innovative treatments and outstanding guest experience.

What makes InterContinental Tashkent different from other luxury hotels in Tashkent?

Pet-Friendly

Is InterContinental Tashkent a pet-friendly hotel?

Yes, InterContinental Tashkent welcomes small dogs weighing up to 9 kg, allowing guests to enjoy a comfortable and luxurious stay with their four-legged companions.

Can I stay at InterContinental Tashkent with my dog or cat?

The hotel welcomes dogs weighing up to 9 kg. At this time, cats are not permitted.

Are pets allowed in guest rooms?

Yes, eligible dogs are welcome in guest rooms and suites, ensuring a pleasant stay for both guests and their pets.

Is there an additional fee for pets?

A pet fee may apply. Please contact the hotel directly for the latest information regarding pet stays and policies.

What pet amenities are available at the hotel?

To ensure a comfortable experience, we provide a dog bed and pet food in the room upon arrival.

Are there any size or breed restrictions for pets?

Yes, only dogs weighing up to 9 kg are permitted. Please contact the hotel prior to arrival for full pet policy details.

Can pets access the hotel's restaurants and public areas?

For the comfort of all guests, dogs are not permitted inside restaurants, bars, wellness facilities or certain public areas of the hotel.

Gluten-Free & Dietary Requirements

Do you offer gluten-free dining options?

Yes, gluten-free options are available across our dining venues. Our culinary team carefully prepares dishes to accommodate guests with specific dietary preferences and requirements.

Can the hotel accommodate guests with food allergies?

Absolutely. We encourage guests to inform us of any allergies or dietary restrictions in advance so our chefs can provide a safe and enjoyable dining experience.

Are gluten-free options available at breakfast?

Yes, gluten-free selections are available as part of our breakfast offering and can be arranged upon request.

Do the restaurants offer vegetarian and vegan dishes?

Yes, our restaurants feature a variety of vegetarian and vegan dishes prepared using fresh, high-quality ingredients.

Can I request a customized meal during my stay?

Certainly. Our chefs are pleased to create personalized dishes tailored to individual dietary preferences, allergies and lifestyle choices whenever possible.

Is halal food available at InterContinental Tashkent?

Yes, halal food options are available throughout our restaurants and in-room dining services.

Photo Shoots

Can I organize a professional photo shoot at InterContinental Tashkent?

Yes, professional photo shoots can be arranged at InterContinental Tashkent. All photography sessions must be approved in advance and are subject to venue availability and applicable fees.

Is the hotel available for wedding photo shoots?

Yes, wedding and pre-wedding photo shoots can be arranged at the hotel. We offer special photography packages for couples, and each request is reviewed individually to ensure the best experience.

Can non-residents book a photo session at the hotel?

Yes, non-residents are welcome to book professional photo shoots at the hotel. Advance coordination with our team is required.

Do I need permission for commercial photography?

Yes, all commercial photography and videography projects require prior approval from the hotel's Marketing Department. Commercial photography packages start from UZS 5,000,000 and are subject to project requirements, locations and duration.

Can engagement and pre-wedding photo shoots be arranged at the hotel?

Absolutely. InterContinental Tashkent offers elegant interiors, sophisticated event spaces and panoramic city views, creating a beautiful setting for engagement and pre-wedding photography. Special packages are available upon request.

Outside Catering

Does InterContinental Tashkent offer outside catering services?

Yes, InterContinental Tashkent provides premium outside catering services for private celebrations, corporate functions and special events throughout Tashkent.

Can the hotel cater private events at external venues?

Absolutely. Our culinary team can deliver customized catering experiences at private residences, event venues and outdoor locations.

Business Travel & Nearby Offices

Which major international companies are located near InterContinental Tashkent?

The hotel is conveniently located near the offices of Franklin Templeton, Visa, Mastercard, Mitsubishi, the World Bank and numerous international organizations, making it an ideal choice for business travelers.

Why is InterContinental Tashkent a preferred hotel for business travelers?

Combining a central location, luxury accommodation, Club InterContinental privileges, modern meeting facilities and proximity to major international offices, the hotel offers everything required for a productive and comfortable business stay.

Does the hotel offer meeting facilities for business guests?

Yes, InterContinental Tashkent features modern meeting rooms, executive boardrooms and one of the city's largest luxury ballrooms, suitable for events of all sizes.

Are corporate accommodation rates available?

Yes, special corporate rates and negotiated agreements are available for qualifying companies and business travelers. Please contact our Sales team for more information.

Nightlife & Entertainment

What nightlife options are available near InterContinental Tashkent?

Guests can enjoy some of Tashkent's most vibrant nightlife experiences, including rooftop bars, cocktail lounges, live music venues and entertainment destinations located just minutes from the hotel.

Are there any rooftop bars near InterContinental Tashkent?

Yes. Embar Terrace, located on the 17th floor of InterContinental Tashkent, offers signature cocktails, themed events, live entertainment and panoramic views of the city skyline.

Where can I enjoy live music in Tashkent?

Tashkent offers a variety of live music venues, lounges and entertainment spaces. Our concierge team will be delighted to recommend the latest performances and events during your stay.

Long Stay & Relocation

Do you offer long-stay accommodation in Tashkent?

Yes, InterContinental Tashkent is an excellent choice for extended stays, offering spacious accommodations, premium amenities and personalized service.

Which rooms and suites are best for extended stays?

Our Premium Rooms and Suites are particularly popular among long-stay guests, offering additional space, exclusive benefits and enhanced comfort.

Are special rates available for long-term guests?

Yes, special long-stay offers may be available depending on the duration of your stay. Please contact our reservations team for details.

What services are available for guests relocating to Tashkent?

Guests relocating to Tashkent can enjoy concierge assistance, airport transfers, wellness facilities, dining venues, laundry services and personalized support throughout their stay.

Do the suites offer dedicated workspaces?

Yes, all suites feature comfortable workspaces, high-speed Wi-Fi and thoughtfully designed interiors ideal for business and remote work.

Shopping & Lifestyle

What shopping destinations are located near InterContinental Tashkent?

The hotel is ideally located near several of Tashkent's most popular shopping and lifestyle destinations, including Tashkent City Mall, luxury boutiques, entertainment venues and local artisan markets.

Where can I shop for luxury brands in Tashkent?

For luxury shopping, guests can visit Glamour Avenue and Podium Italia, where a curated selection of international designer brands, luxury fashion houses and premium accessories are available.

Where can I purchase authentic Uzbek souvenirs near the hotel?

For authentic Uzbek souvenirs, handcrafted ceramics, textiles, traditional embroidery and local delicacies, we recommend visiting Chorsu Bazaar and Alay Bazaar, two of Tashkent's most iconic markets.

Safety & Security

Is InterContinental Tashkent a safe hotel for international travelers?

Yes, InterContinental Tashkent provides a secure and welcoming environment for both leisure and business travelers from around the world.

What security measures are available at the hotel?

The hotel features controlled access, CCTV monitoring, professional security personnel and comprehensive safety procedures to ensure guest comfort and peace of mind.

Does the hotel provide 24-hour security?

Yes, dedicated security services operate 24 hours a day, seven days a week.

IHG SERVICE MARK

Ниже приведены некоторые знаки обслуживания, принадлежащие Six Continents Hotels, Inc., ее материнской компании, дочерним компаниям или аффилированным лицам, которые являются членами IHG: InterContinental Hotels Group:

ОНЛАЙН БРОНИРОВАНИЕ

"*"обозначает обязательные поля